Terms of service

TERMS & CONDITIONS OF SERVICE

COPYRIGHT NOTICE: All graphic images, photographs, videos and written text on this website, and in all Benz Softwash Ltd publications and on all Benz Softwash Ltd products, are the legal intellectual property of Benz Softwash Ltd.

Copying of any such intellectual property, including unauthorised publication on another website, social media, email, or online or offline advertisement, is expressly forbidden without the prior written consent of Benz Softwash Ltd and is illegal under international copyright law.

PRODUCTS

SHORT DESCRIPTION: Benz Bio Cleanze and Benz Lightning Cleanze are not for sale to the general public and are intended for trained professional use only.

All biocide products are only for sale to customers over the age of 18.

Trade exclusivity does not apply to other Benz Softwash products. The general public, and all organisations, are free to purchase all other Benz Softwash products.

DETAILED DESCRIPTION: Under EU, IE, and UK regulations Benz Bio Cleanze and Benz Lightning Cleanze are available only to bona-fide tradespeople and companies, who have the necessary understanding and training in their safe use and application.

These products are clearly represented as being for TRADE SALES ONLY on the relevant Product Page Descriptions. These products are not for sale to the general public and any attempt to purchase by a member of the public will be refused.

Formulations allowed by EU, IE, and UK regulations to be sold to the general public are not marked as being for TRADE SALES ONLY on their Product Page Descriptions. Purchases by the general public, and all organisations, of these products are welcomed. They can also be used by the staff of cleaning contractors and property maintenance companies.

Safe use: Always treat a test patch on a customer's property before using any chemical cleaning product and obtain your customer's agreement that the effect of the applied chemical is acceptable and safe for the surface before cleaning the entire property. Always adhere to our SDS and follow our product labelling instructions, and guidance on this website, to ensure protection of our environment and avoidance of human and animal injury.

 

DELIVERY DELAYS

We cannot be held responsible for any Liquidated Damages or other contractual penalties or for delays in shipping or receiving of product or for any other delay or problem including any costs incurred in receiving of product whatsoever and howsoever caused.


HEALTH & SAFETY GUIDELINES

* Do not pour water into undiluted biocide. Always half-fill your tank with water, add the required quantity of biocide, then complete filling your tank with water.

* NEVER mix Lightning Cleanze/Tornado Cleanze with Bio Cleanze/Perma Cleanze because toxic chlorine gas may be produced.

* ALWAYS thoroughly rinse application equipment and tanks before changing from Lightning Cleanze/Tornado Cleanze to Bio Cleanze, and vice-versa.

* The public, customers, children and animals should be excluded by barriers and tape from areas where spraying, mixing and storage of chemicals is taking place.

*Children and animals must be excluded from the treated area until the chemical treatment is COMPLETELY dry (in the case of Bio Cleanze/Perma Cleanze) and FULLY rinsed and declared safe in the case of Lightning Cleanze/Tornado Cleanze.

* Barriers and human safety "spotters" must be positioned either side of the working area to ensure the general public, customers, children and animals do not gain access.

* Apply Bio Cleanze at a maximum dilution of 50:1 – and Perma Cleanze at 4:1 – on horizontal surfaces that children and animals may walk or play on.

* Brush away all "pooling" to allow the surface to dry completely.

* Use respiratory protection in confined or poorly ventilated areas: Appropriate breathing apparatus, as designated in the relevant product SDS, must be worn if biocides are used in a confined or poorly ventilated area.

The purchaser and/or end users are solely responsible for ensuring that these products are used in line with industry Approved Codes of Practice. All operators must be trained in using and applying any Ministry Approved professional product. Always read the label and product information before use. Please be aware that by proceeding you are purchasing a professional biocide product. You must ensure the end user of these products complies with the PRCD/HSE Code for the safe use of biocides. By law, everyone who uses biocides professionally must have received adequate training in using biocides safely and be skilled in the work they are carrying out.

When working with chemicals always keep equipment and personal protection equipment (PPE) clean. Take care to protect yourself from accidental contact with your eyes and skin.

We recommend wearing chemical resistant protective gloves, chemical resistant clothing that covers your whole skin surface, and a full face visor that includes protection for your hair. Wash all PPE with fresh water before breaks, smoking, eating and at the end of the working day.

Test areas: With their prior permission always treat a test patch on a customer's property before using any chemical cleaning product and obtain your customer's agreement that the effect of the applied chemical is acceptable before cleaning the entire property.

During use and application always adhere to the SDS and follow the product labelling instructions and the product information supplied on this website to ensure protection of our environment and avoidance of injury to humans and animals.

Training: Study the written and video how-to guides published on the Benz Softwash Ltd website before using and applying any product you purchase from us. We are happy to clarify any questions arising about the use and application of our products – contact us by email via the Contact Page of this website.

By reading these Terms & Conditions of Service and continuing with your purchase of Benz biocides you confirm that you have received appropriate and adequate training in the handling and use of biocides and other chemical products you may buy from Benz Softwash Ltd.