When soft washing a roof, should you first scrape moss from the roof, or not? This is a question we are frequently asked. So we thought to clarify the practicalities and legalities of removing moss from roofs in light of our experience.
A spray-only treatment – with any softwash chemical – of roof moss is never completely satisfactory.
There is also an important regulatory consideration. The control of moss is regulated under the Plant Protection Products Regulations, and products making claims to control moss require the appropriate Plant Protection Product authorisation.
Click here to read the current HSE guidance on the control of moss.
You can also read our Trade Tip explaining the regulations and practicalities of controlling moss when soft washing.
Through numerous trial and error experiments over several years, manual scraping prior to treating the biofilm with Benz Bio Cleanze proved to be the most effective approach.
Spraying with Benz Lightning Cleanze
In the past we experimented with spraying moss with highly concentrated Lightning Cleanze.
This approach quickly turned the moss into a mush. The problem was that, if not removed from the roof, rain washed the mush into gutters, downpipes and drains. Obviously this could cause serious, hard to remove blockages.
Removing the mush by hand, prior to it entering the drainage system, proved to be messy, difficult, potentially dangerous and highly unpleasant.
This approach led to the possibility of active sodium hypochlorite remaining in the mush, so stringent H&S precautions, including appropriate PPE, had to be implemented.
Why we scrape moss before soft washing
Quick tip: HSE currently states that the control of moss is regulated under the GB and EU Plant Protection Products Regulations. Products making claims against moss therefore require the appropriate Plant Protection Product authorisation.
For this reason, and because we have found it to be the most practical and effective approach, we always remove the bulk moss by manual scraping before treating the remaining biofilm with Bio Cleanze.
Through many years of experience, we've found it to be most effective to remove moss from a roof prior to soft washing by using Benz Professional Roof Moss Scrapers.
Treating the roof after scraping
After the bulk moss has been removed, treat the remaining biofilm and biological growth with Benz Bio Cleanze.
For a scraped slate or tiled roof, Bio Cleanze is typically applied at approximately 25:1, following our current application guidance.
Click here to read our full roof softwashing use guidelines.
We hope this information is helpful and sincerely wish you great success in your soft washing business,
The Benz Team
Responses
Team Benz
Thanks for your comment. In our experience, and in line with HSE regulations, moss must be removed manually before treating with a biocide. Spray-only methods don’t fully deal with moss, and can lead to blockages and compliance issues. That’s why we recommend scraping first with our Roof Moss Scrapers, then applying Bio Cleanze to treat the remaining biofilm for long-lasting results. Full details are in the blog above.
Have a lovely day,
Team Benz
August 29, 2025
Forcewashing
Great question! It’s usually best not to scrape moss off before soft washing because scraping can damage the roof surface. Soft washing gently kills and loosens the moss so it can be safely rinsed away without harming your roof.
August 25, 2025
Team Benz
Thank you very much for your feedback, we appreciate it.
August 14, 2024
Forcewashing
The article provides practical tips on how to do this safely and highlights the benefits of thorough moss removal for roof longevity.
August 14, 2024
Rip City Roof Cleaning
The detailed explanation of the process and practical tips make it a helpful resource for professionals looking to enhance their techniques and deliver high-quality services to clients.
June 04, 2024
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